01
Connect Stripe
Two-click OAuth, test mode first. Customers and subscriptions sync on their own.
A follow-up matched to every customer
Your at-risk customers stay. Automatically.
churnhook spots every departure signal and adapts the follow-up to each customer's history — tenure, plan, behavior. You stay in control, never the repetitive work.
60-day trial · No credit card · Test mode first
60-day trial
Stripe Connect Standard
No secret keys stored
EN & FR interface
Three steps, nothing to install
No code to write, no infrastructure to manage — just Stripe Connect.
02
Turn on a sequence
Start from a ready-made template, or compose your own on the canvas: triggers, waits, conditional branches, coupons.
03
It stops on its own
Invoice paid, subscription saved or customer gone: follow-ups stop immediately, never a double send.
One scenario, as many paths as customers
Stripe trigger, on-brand emails, smart waits, branches based on customer history, coupons — composed on a visual canvas, without a line of code.
One cockpit for all of recovery
Every departure signal, every decision, every email — visible and personalized, no manual work.
Real-time metrics
MRR at risk, recovered, rate — over 7, 30 or 90 days.
Past-due inbox
Days past due, a running follow-up, and one-click actions.
Live, controllable runs
The current step in real time — pause or stop in one click.
On-brand emails
Rich editor, customer variables, a faithful preview before sending. The AI assistant drafts the first pass.
Every follow-up, personalized
Tenure, plan, history: the offer adapts automatically.
Cancel widget
Exit survey, 1–2 month pause, win-back.
Cancelling isn't the end — it's a second chance
Dunning recovers payments; the widget recovers voluntary churn. One script to paste, and every click on “Cancel” becomes an opportunity.
- 01
Built-in exit survey
You finally know why they leave.
- 02
A 1 or 2 month pause offer
Instead of a hard cancel.
- 03
Automatic win-back
If they cancel anyway, a coupon brings them back.
Simple pricing
Free 60-day trial, no card required. Then €79 a month, plus packs only if your Stripe MRR peaks above €20k.
Calculate your gain
From your Stripe MRR and your monthly churn rate
Your Stripe MRR€50,000
€0€50k€100k€150k€200k
Monthly churn rate5%
0%2.5%5%7.5%10%
Revenue at risk each month€2,500
Recovered with churnhook — low-to-high range
€1,188 – €1,750/ month
before subscription
churnhook cost€177
€79 base + 2 packs
Estimated net gain — low-to-high range
€1,011 – €1,573/ month
subscription deducted
that's 6.7× to 9.9× the subscription price
Indicative estimate: combines direct recovery (dunning and save) with win-back on customers who leave anyway.
churnhook
€79/ month
60-day free trial
No credit card · Test mode first
All of recovery, billed on your peak Connect MRR
- Automatic dunning
- Cancellation save
- Pause offer
- Win-back
- Past-due inbox
- Cancel widget
Packs follow the highest daily snapshot in the billing period. Card and cancellation stay in the Stripe portal — pack quantity is not editable there.
Frequently asked questions
Do I have to hand over a Stripe API key?
No. The connection uses Stripe Connect (Standard OAuth): you grant access from Stripe and can revoke it at any time. No secret key from your account is ever stored.
Can I try it without touching real customers?
Yes. Connect a Stripe test-mode account: a built-in simulation lab creates fake customers, fails payments, and shows you the whole recovery cycle.
When do follow-ups stop?
The moment the invoice is paid, the run flips to “recovered” and no more emails go out. If the subscription is canceled, the sequence stops too. Never a follow-up after the fact.
How do the MRR packs work?
We snapshot your live Connect MRR each day (UTC). At period end we bill the peak: €79 covers the first €20k; each extra €20k is one €49 pack. Growing mid-month does not pause recovery.
What do my customers see?
On-brand emails — your logo, your footer — with a link to Stripe's official Customer Portal to update their card and pay.
How do I cancel?
From Settings, through the Stripe portal: update the card or cancel. Packs follow the peak automatically. Your data stays accessible.
Connect Stripe. Watch the first payment come back.
60-day trial, test accounts welcome. The first recovery email can go out today.